Concession Branch's children's department will be closed on the morning of Monday, June 2nd for minor repairs. We apologize for the inconvenience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
The Sherwood Branch has following service limitations due to construction:
- 1st Floor closed to the public
- 2nd Floor collections (teen, children, and graphic novels) available
- 2nd Floor: Limited browsing of Express Adult Fic and Express DVDs
- Holds pickup on the 2nd Floor
- Reduced number of public computers on 2nd Floor
- Printing and copying available on 2nd Floor
- Seating is reduced
- Parking, washroom and elevator access available
Please refer to hpl.ca/events for up-to-date program listings. Most programs will continue as normal on the 2nd Floor or in the basement.
All HPL Branches are closed on Friday May 30 for Staff Development. Bookmobile is off the road and Extended Access is not available. HPL's online card registration, catalogue and eResources are not available until 5pm due to scheduled maintenance. All branches reopen Saturday May 31.
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
Until Saturday May 31, the Ancaster Branch is temporarily relocated to the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The Wilson Street branch is closed for a roof and HVAC replacement and is expected to reopen on Monday June 2 at 9am.
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Accessibility Policy
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.