Printing Unavailable at Ancaster Branch

Printing is not working at Ancaster Branch. We aim to fix it as soon as possible.

Published:
Thursday, April 30, 2026 - 5:30pm
Central Library: Non-Partner Survey

Starting Monday, April 27 until May 4, non-partner community organizations are encouraged to participate in a short survey. HPL would like to learn how the Library Card Access Pilot Project and the toxic drug crisis in general affect non-partner organizations. Please note that the survey is not anonymous. Start now at www.hpl.ca/non-partner-survey.

Published:
Monday, April 27, 2026 - 9:30am
Software Maintenance - Victoria Day, Monday, May 18

Due to software maintenance, HPL library's catalogue, online services and library accounts will not be available between 9am and 7pm on Monday, May 18. Thank you for your patience.

Published:
Friday, April 24, 2026 - 9:00am
Central Library - Fire Drill, Tuesday, May 5, 11am

Due to Staff training, Central Library will close from 11am to Noon on Tuesday, May 5. You may visit Locke and Barton Branches as the next nearest locations for your library needs. Thank you for your patience.

Published:
Thursday, April 23, 2026 - 9:00am
Concession Branch - Renovations Underway

Renovations are expected to be completed by May 7. Construction repairs and noise may impact your next visit. Thank you for your understanding.

Published:
Monday, April 13, 2026 - 1:15pm
Mount Hope Branch - Delayed Opening, Monday, May 4

Due to Staff training, Mount Hope Branch will have a delayed opening of 2 pm on Monday, May 4. You may visit Turner Park Branch as the next nearest location for your library needs. Thank you for your patience.

Published:
Friday, March 27, 2026 - 8:00am
Central Library: Children's Area Renovation on 2nd Floor

Renovations are currently underway for the 2nd floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience during this time.

Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations

As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.

Published:
Tuesday, February 10, 2026 - 1:00pm

Accessibility Policy

Policy Details

Accessibility Plan and Report

The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.  

Consultation and Feedback

The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website. 

Inquiries

Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.   

Availability of Documents

This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request.  No fees will be charged for the provision of documents required by this Policy.