The HPL App and HPL Catalogue are not working. We aim to fix it quickly. Thank you for your patience.
HPLApp and HPL Catalogue are Unavailable
All Branches and Bookmobile Stops
Published:
Monday, July 14, 2025 - 1:00pm
Heat Warning Notification for the City of Hamilton
Heat Warning for the City of Hamilton.
Significant heat and humidity will arrive on Friday July 11. Heat Warnings stay in effect until they are cancelled or escalated to an Extended Heat Warning.
For information about heat-related illnesses, cool place locations and reducing your risk, visit hamilton.ca.
All Branches and Bookmobile Stops
Published:
Friday, July 11, 2025 - 11:00am
Concession Branch Accessible Parking Spot not available
Accessible Parking Spot not available. We are working to resolve the issue as soon as possible.
1
Published:
Friday, July 11, 2025 - 10:15am
Locke Branch - Filming
Filming will take place near the Locke Branch from July 13 to 16, which will impact traffic flow and parking. We apologize for the inconvenience.
- North side of Homewood Avenue between Lockes Street South and Kent Street
- North/South side of Stanley Avenue
- East side of Kent Street between Stanley Avenue and Homewood Avenue
1
Published:
Friday, July 11, 2025 - 8:00am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Accessibility Policy
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.
