City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday September 13. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Central, Ancaster, Barton, Concession, Dundas, Kenilworth, Sherwood, Saltfeet, Stoney Creek, Turner Park, Valley Park, Waterdown, and Westdale branches.

Public computers and scanning are not available. Extended Access is cancelled at this time.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, September 3, 2024 - 8:00am

Notices

6

Bookmobile - Delayed Service

The Stoney Creek Arena Bookmobile visit will be a bit late to the 10:30am scheduled stop today, Saturday, September 14. Thank you for your understanding.

Affected Branch:

Bookmobile

Publish Date:

Saturday, September 14, 2024 - 10:00am

Ancaster Branch USB Printing Unavailable

Printing is currently unavailable at our Ancaster Branch. We are working to fix the issue. Thank you for your understanding.

Nearest Branches:

Dundas Branch

Westdale Branch

Publish Date:

Friday, September 13, 2024 - 10:45am

Central Library - Supercrawl Temporary Road Closures

If you are planning to visit Central Library, please take into account the following temporary road closures and consider taking HSR or other forms of transit.

Thursday, September 12 at 7 pm until Monday, September 16 at 5 am: York Boulevard, Bay Street to Hughson Street

Thursday, September 12 at 1:30 am until Monday, September 16 at 5 am: James Street North, King Street to Strachan Street

Nearest Branches:

Central Library

Publish Date:

Wednesday, September 11, 2024 - 1:30pm

Red Hill Branch USB Printing Unavailable

Printing is currently unavailable at Red Hill Branch. We are working to fix the issue. We apologize for the inconvenience.

Affected Branch:

Red Hill Branch

Nearest Branches:

Saltfleet Branch

Publish Date:

Tuesday, September 3, 2024 - 2:30pm

Sherwood Branch - Parking Lot Access

Starting Thursday, September 5th, the rear parking lot at the Sherwood Branch will be closed due to repaving. Accessible parking spaces at the branch will be unavailable. Members may park at the neighboring plaza where spots are available during the closure.

The accessible ramp at the front of the branch (Upper Ottawa Street) and the drop box at the rear will both remain available.
Thank you for your patience.

Affected Branch:

Sherwood Branch

Publish Date:

Tuesday, September 3, 2024 - 2:00pm

Terryberry Branch: Open with Modified Hours During Construction

UPDATED: From September 3 - 19, the Terryberry Branch will be OPEN with modified service hours due to construction.

Monday - Thursday: 5 - 8 pm

Study Hall: 8 pm - Midnight (resumes September 3)

Friday, September 6 and 13: Closed

Saturday: 9 am - 5 pm

Sunday: 1 - 5 pm

The parking lot, including accessible spots, will remain available.

Members may visit the Concession and Turner Park Branches as their next nearest locations for their library needs.

Affected Branch:

Terryberry Branch

Publish Date:

Tuesday, September 3, 2024 - 12:00pm

Learn English

Newcomer Learning Centre. Classes, programs and resources for newcomers to Canada. Funded by Immigration, Refugees and Citizenship Canada.

The Newcomer Learning Centre is on the 4th Floor of Central Library.
It has books, CDs and DVDs for Learners and Tutors.
Anyone with a HPL card can borrow Newcomer Learning Centre materials.

To speak with staff, call 905-546-3444 or email nlc@hpl.ca.

Newcomer Learning Centre Desk Hours:

Monday, Tuesday and Thursday 10am-4pm

Wednesday 1-7pm

Friday 10am-1pm

Select Saturdays.

Newcomer Learning Centre Programs

Proof of Permanent Residency or a Protected Person status is requested in advance of participating in any Newcomer Learning Centre program.

English Tutoring:

Practise English with a tutor in-person, online or both. Meet twice a week for one to two hours. To join, complete the English Tutoring Request Form.

To volunteer with Newcomers to Canada, please complete our Volunteer English Tutor Application.

English for Seniors Online or In-Person:

Learn English with other seniors age 55 and older, in a small class.

Online classes are Mondays and Wednesdays, 9:30-10:30am.

In-person classes are Tuesdays and Thursdays, 9:30 to 10:30am.

Newcomer Book Club:

Chat about a book, learn new vocabulary and meet friends. Offered four times per year.

Human Library for Newcomers:

Learn about the life journeys of others in Canada and about Canadian culture through short conversations with a settled immigrant or long-time Canadian. Offered twice per year.

In-Person Conversation Circles:

Practise English in-person, in a group setting. Topics are tailored to the needs of students. Conversation Circles meet Thursdays 3:30-4:30pm.

Information Sessions:

Information sessions are hosted throughout the year. Themes include employment, credential evaluation, volunteering, employee/tenant rights and more. Ten sessions offered per year.

Visit Newcomers Events for more information.

Language Assessment and Settlement Services

English language assessment and settlement services are available at:

Immigrant Services | Services for Newcomers to Canada | YMCA HBB - YMCA

French language assessment is available at:

French Integration and Settlement Services are available at:

Centre de santé communautaire Hamilton/Niagara: https://www.cschn.ca/services-aux-nouveaux-arrivants/
Additional newcomer supports in Hamilton can be found through the Hamilton Immigration Partnership Council (HIPC) at: https://newcomersinhamilton.ca/

Videos

Watch a series of videos prepared by Immigration, Refugees and Citizenship Canada, to help Newcomers settle.

NLC Logo