Study Halls at Central Library and Dundas, Red Hill, Terryberry, Turner Park, Valley Park, and Waterdown branches resume on Tuesday, September 2. They will be open after-hours Mondays-Thursdays from 8 pm to Midnight. www.hpl.ca/study-halls
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
The Rymal Road entrance to the facility will be unavailable today due to an event at the YMCA. Access to the parking lot, accessible parking spaces, back entrance, and external drop box remains available. Thank you for your patience.
Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. On August 28-29, there may be some noise disruptions and limited parking spots while the roof repair set-up begins. Thank you for your patience.
Accessibility Policy
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.