Network Maintenance - This Weekend
On Saturday, February 22, from 11 pm to 5 am on Sunday, February 23, City IT will perform network maintenance. Online resources (with the exception of Hoopla) will not be available. Thank you for your understanding.
Red Hill Branch – Taxes Now Listed Separately on Items and Services
Red Hill Branch is testing a pricing update where applicable taxes are now added and displayed separately on sale items, including HPL Shop and Makerspace items and services. Member receipts show the tax charged for each item. Black-and-white and color copying/printing remain tax-included.
This change will take effect at all branches starting February 25.
Central and Turner Park Branch - Large Format Printer Unavailable
The large format printer in the Makerspace is currently unavailable. Please utilize our other Makerspace locations if needed. We will advise once it is restored to service.
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.
