The main elevator at Terryberry Branch is not working. Members who need an elevator will have to enter through the Mohawk doors (which have a ramp) and use the elevator in the middle of the building instead of the elevator by the parking lot doors. We're working to get it fixed quickly.
Cardinal Newman High School is having a Fire Drill today, Thursday, January 8 at 12:05 pm. Saltfleet Branch will not be open to the public during the duration of the fire drill. Thank you for your patience.
Due to fumes in the elevator, Terryberry Branch is closed today, Thursday, January 8. Study Hall is also cancelled tonight. We apologize for the inconvenience.
The following eResources have been recently discontinued in our HPL collections: Novelist, Summa, Summa Kids, and Northstar Digital Literacy. Please visit www.hpl.ca/articles/read-watch-listen for our full listing of online resources for your next read, watch, listen and/or learn.
The accessibility door at Waterdown Branch is not working. We aim to fix it quickly.
Daily print balances for black and white and colour printing change January 2, 2026. The new daily print balance is 40 cents. Members receive four free black and white copies or two free colour copies.
Large format and vinyl printing pricing also change on January 2. Visit https://www.hpl.ca/makerspaces for updates.
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018








