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Public Printing Currently Unavailable

All locations presently experiencing issues with Public printing and copying services. We apologize for the inconvenience.

Publish Date:

Saturday, December 21, 2024 - 2:15pm

Library Services Update

HPL is recovering from the City of Hamilton's cybersecurity-related incident, which began Sunday February 25 and continues today. Learn more.

Public computers are available at all branches. JAWS (Job Access With Speech) computers are not available.
Printing is available at all branches.
Photocopying and scanning is available at all branches except at Westdale & Concession.
Public Wi-Fi is available at all branches.
Makerspace services are available at select locations.

Contact Library Staff at 289-779-7588, hpl.ca or askus@hpl.ca. Check hpl.ca/events for programs and hpl.ca/hours for open hours.

Publish Date:

Thursday, December 19, 2024 - 5:45pm

Hamilton Public Library will provide refunds for the following:

Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

December 2018