The accessible washroom at Carlisle Branch is not working. We aim to get it fixed quickly.
Carlisle Branch Accessible Washroom Out of Order
Published:
Tuesday, January 27, 2026 - 12:30pm
Central Library - Fourth Floor Closure, Friday, January 30
The Fourth Floor is closed all day on Friday, January 30, for Hamilton's Black History Month Launch special event. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and work. www.hpl.ca/central
Published:
Monday, January 26, 2026 - 12:45pm
Ancaster Branch Accessible Washroom Out of Order
The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.
Published:
Friday, January 23, 2026 - 9:00am
Locke Branch - Filming Nearby
Filming will take place at 86 Homewood Avenue from January 28-30, 7 am-11 pm. Production vehicles and equipment will be located on the north side of Stanley Avenue between Locke Street South and Kent Street. This will impact the availability of side-street parking. Thank you for your patience.
Published:
Thursday, January 22, 2026 - 3:00pm
Central Library - Daily Hours Update
Starting Monday, February 2, Central Library's daily hours will move back to a 9 am opening instead of 8 am, Monday through Saturday. Please make note of this new service change for your next visit. www.hpl.ca/hours
Published:
Wednesday, January 21, 2026 - 11:00am
Central Library - Sunday Hours Paused
Effective Sunday, February 1, Sunday service hours at Central Library will be paused.
Sunday Hours will continue at Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown Branches from 1-5pm.
Published:
Wednesday, January 21, 2026 - 11:00am
Online Resources - Update
The following eResources have been recently discontinued in our HPL collections: Novelist, Summa, Summa Kids, and Northstar Digital Literacy. Please visit www.hpl.ca/articles/read-watch-listen for our full listing of online resources for your next read, watch, listen and/or learn.
Published:
Wednesday, January 7, 2026 - 11:00am
Printing Updates
Daily print balances for black and white and colour printing change January 2, 2026. The new daily print balance is 40 cents. Members receive four free black and white copies or two free colour copies.
Large format and vinyl printing pricing also change on January 2. Visit https://www.hpl.ca/makerspaces for updates.
Published:
Monday, December 22, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Published:
Thursday, September 11, 2025 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
