Printing, Photocopying and Scanning Unavailable at Dundas Branch

Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.

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Affected Branch: Dundas Branch
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby

Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.

  • East and West Side of Locke Street South
  • North and South Side of Herkimer Street
  • North and South Side of Stanley Avenue
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Affected Branch: Locke Branch
Published:
Thursday, July 31, 2025 - 11:30am
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday

On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.

All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
All Branches Closed for Civic Holiday

All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service 

The following Bookmobile visits are modified on:

Thursday, July 31

  • Bennetto and Kinsmen - Cancelled

Friday, August 1

  • Winona Park - Cancelled

Monday, August 4 - All Bookmobile visits cancelled

Thursday, August 7

  • Rockton 10:30-11:30 am - Moved to Rockton Elementary School 670 Hwy 8 (this date only)

 

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Affected Branch: Bookmobile
Nearest Branches: 
Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

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Affected Branch: Terryberry Branch
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

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Affected Branch: Mount Hope Branch
Published:
Friday, May 23, 2025 - 4:30pm

Hearing Loop FAQ

universal symbol for Deaf AccessQ: What is a hearing loop

A: A hearing induction loop is a special type of sound system for people with hearing aids.  The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.

 

Q: Can you see the hearing loop?

A: No, the hearing loop does not affect the venue’s architecture or appearance at all.

 

Q: How do people know that a hearing loop is available?

A: The venue will post the internationally accepted symbol. 

 

Q: What is the biggest challenge to hearing loop effectiveness?

A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.