Concession Branch: Children's Area Renovations

Concession Branch's children area is closed for renovations. Please use the temporary space. Public computers are also affected. There are currently three available. We aim to have the branch back in order as soon as possible.

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Published:
Friday, November 7, 2025 - 9:30am
Odour at Carlisle Branch

Members visiting the Carlisle Branch may notice an unpleasant odour. We are working to identify the source and hope to resolve the issue as soon as possible.

Published:
Thursday, November 6, 2025 - 5:30pm
Network Maintenance - Wednesday, November 12

HPL's WiFi, Catalogue and online resources will undergo network maintenance on Wednesday, November 12 from 5-8am. We apologize for the inconvenience.

All Branches and Bookmobile Stops
Published:
Thursday, November 6, 2025 - 8:00am
Kenilworth Branch Reopening

Noise and limited parking continue at the Kenilworth Branch this week as renovations wrap up. Thank you for your understanding.

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Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings 

The following locations have upcoming delayed openings due to Staff training drills. 

Monday, November 10 
Concession Branch, 10am

Thursday, November 13
Binbrook Branch, 10am

Friday, November 14
Valley Park Branch, 10am

Monday, November 24
Mount Hope, 2pm

Thursday, November 27
Stoney Creek, 10am

You may visit nearby Branches for your library needs. www.hpl.ca/hours

All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees

Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items. 

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm

Member and Service Commitment

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At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.
  2. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
  3. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
  4. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.

As a Member of the Hamilton Public Library, we ask you to:

  • Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.

  • Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.

  • Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.

  • Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.

Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.  

Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton