All HPL Branches are closed Canada Day, Tuesday, July 1. Extended Access is not available. The following Bookmobile visits are also cancelled on July 1st:
Regular service hours resume Wednesday, July 2.
Study Halls are taking a summer break after Thursday, June 26. The service will resume in early September.
www.hpl.ca/study-halls
The computer lab on the 1st floor is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying are still available. We apologize for the inconvenience.
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
Hamilton Public Library now offers you the ability to pay your fines online using a secure online e-commerce tool. Using your credit card (debit currently not accepted), you can pay your fines in full from the comfort of home or using one of our library computers. Note: you cannot pay partial fines online.
Through SmartPay, you can:
Pay all your fines/fees in full using your credit card (debit currently not accepted)
Add money to your account for printing and photocopying using library machines
HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.
For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us at: 905-546-3200 x3275.
SmartPay is a secure online e-commerce tool whereby members can pay bills, fines, invoices or fees to organizations or companies. SmartPay is HPL’s new online method of paying fines.
You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).
Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or the Pay Fines/Fees tab to see if you still owe fines.
Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us at: 905-546-3200.
