The children's area at the Terryberry Branch is temporarily closed due to a facilities issue. Apologies for the inconvenience.
Terryberry Children's Area Temporarily Closed
1
Published:
Thursday, November 6, 2025 - 1:30pm
Network Maintenance - Wednesday, November 12
HPL's WiFi, Catalogue and online resources will undergo network maintenance on Wednesday, November 12 from 5-8am. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Thursday, November 6, 2025 - 8:00am
Parkdale Branch Network Unavailable
There is an ongoing Wifi disruption due to Wi-Fi Upgrades at Parkdale Branch on Nov 5th. We aim to resolve this issue as quickly as possible.
1
Published:
Wednesday, November 5, 2025 - 9:15am
Red Hill Branch Network Unavailable
There is an ongoing Wifi disruption due to Wi-Fi Upgrades at Red Hill Branch on Nov 5th. We aim to resolve this issue as quickly as possible.
1
Published:
Wednesday, November 5, 2025 - 9:15am
Red Book Will Be Unavailable
The Red Book may still be unavailable as we continue with the upgrade maintenance. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Wednesday, November 5, 2025 - 9:15am
Concession Branch and Sherwood Branch Network Unavailable
Wi-Fi disruption due to Wi-Fi Upgrades at Concession Branch and Sherwood Branch on Nov 6th. We aim to resolve this issue as quickly as possible.
1
Published:
Monday, November 3, 2025 - 12:15pm
Waterdown Branch Network Unavailable
Wifi disruption due to Wi-Fi Upgrades at Waterdown Branch on Nov 4th. We aim to resolve this issue as quickly as possible.
1
Published:
Monday, November 3, 2025 - 9:45am
Kenilworth Branch Reopening
The Kenilworth Branch has reopened today, Monday, October 27. Please note that there is limited parking, and noise disruptions may occur this week as the final touches are made to the renovations. Thank you for your understanding.
1
Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings
The following locations have upcoming delayed openings due to Staff training drills.
Friday, November 7
Terryberry Branch, 10am
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
Monday, November 24
Mount Hope, 2pm
Thursday, November 27
Stoney Creek, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
