Interlibrary Loan Request Form

ILLO service will be paused temporarily starting September 26th due to the continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.

What is Interlibrary Loan?

If HPL does not own a copy of an item that a Member needs, the Member can request that we borrow the item from another library in Ontario or Canada.

Are there any restrictions?

We are unable to provide the following types of materials:

• New Books (24 Months); Bestsellers
• Rare And Fragile Books
• CDs, DVDs, Blu-rays and Games
• Any item that is available for less than $5.00 through Amazon.ca
• Articles that are available full-text through our online resources
• eBooks and online resources

Please note the following limitations:

• A limit of five (5) member requests per month
• One title per request form.
• These requests usually take approximately four to six weeks to fill, and requests filled from outside of Ontario often take longer
• We cannot guarantee fulfillment by a certain date.
• Items borrowed through interlibrary loan cannot be renewed.
• Late and Replacement fees apply to Interlibrary Loan material ($1.00 per day and $25.00 replacement fee.)

Please fill out all information below as accurately as possible to provide us with the best possible chance to fill your request.  For more information, please contact your local branch.