The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.
Barton Branch Accessible Washroom Out of Order
Published:
Wednesday, April 29, 2026 - 5:00pm
Central Library: Non-Partner Survey
Starting Monday, April 27 until May 4, non-partner community organizations are encouraged to participate in a short survey. HPL would like to learn how the Library Card Access Pilot Project and the toxic drug crisis in general affect non-partner organizations. Please note that the survey is not anonymous. Start now at www.hpl.ca/non-partner-survey.
Published:
Monday, April 27, 2026 - 9:30am
Software Maintenance - Victoria Day, Monday, May 18
Due to software maintenance, HPL library's catalogue, online services and library accounts will not be available between 9am and 7pm on Monday, May 18. Thank you for your patience.
Published:
Friday, April 24, 2026 - 9:00am
Central Library - Fire Drill, Tuesday, May 5, 11am
Due to Staff training, Central Library will close from 11am to Noon on Tuesday, May 5. You may visit Locke and Barton Branches as the next nearest locations for your library needs. Thank you for your patience.
Published:
Thursday, April 23, 2026 - 9:00am
Concession Branch - Renovations Underway
Renovations are expected to be completed by May 7. Construction repairs and noise may impact your next visit. Thank you for your understanding.
Published:
Monday, April 13, 2026 - 1:15pm
Mount Hope Branch - Delayed Opening, Monday, May 4
Due to Staff training, Mount Hope Branch will have a delayed opening of 2 pm on Monday, May 4. You may visit Turner Park Branch as the next nearest location for your library needs. Thank you for your patience.
Published:
Friday, March 27, 2026 - 8:00am
Central Library: Children's Area Renovation on 2nd Floor
Renovations are currently underway for the 2nd floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience during this time.
Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Security Camera Policy
Policy Details:
Collection of Personal Information Using a Security camera coverage System.
Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity.
Planning Considerations for Security Cameras
Before deciding if a facility warrants security cameras, the Library will:
- Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility.
- Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.
Design, Installation and Operation of Security Cameras
When designing a security camera system and installing equipment, the following must be considered:
- Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period.
- The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program.
- Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms).
- Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment.
- The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment.
Notice of Use of Video Systems
In order to provide notice to individuals that video is in use:
- The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage. On at least one sign at each location with security camera coverage the following information will include:
- The legal authority for the collection of personal information.
- The principle purpose(s) for which the personal information is intended to be used.
- The title, business address, and telephone number of someone who can answer questions about the collection.
- Additional signs will be used to support awareness of the security camera program.
- The Security Camera Policy will be posted on the Library’s website.
