Staff Professional Development Day - All Branches Closed

All HPL Branches are closed on Friday, May 29, for Staff Professional Development Day. Bookmobile is off the road and Extended Access service is not available. Regular service hours resume on Saturday, May 30.

Visit our Virtual Branch at hpl.ca for our online resources and collections.

Published:
Thursday, May 14, 2026 - 12:00pm
Concession Branch - Filming in the Area

Please note that filming will take place nearby on the following dates.

May 18 – Filming Preparation (All Day)

May 19 – Filming (7am – 4pm), Concession Street (between Upper Wentworth and East 21st)

  • BIA Patio at 534 Concession will be temporarily removed on May 18 and reinstalled on May 20.
  • Traffic flow may be disrupted, and some parking spaces will be occupied by production vehicles and equipment.
Published:
Wednesday, May 13, 2026 - 8:00am
Greensville Branch Accessible Washroom Out of Order

The accessible washroom at Greensville Branch is not working. We aim to get it fixed quickly.

Published:
Tuesday, May 12, 2026 - 10:15am
All Branches Closed - Sunday, May 17

All HPL Branches are closed on Sunday, May 17. Bookmobile is off the road. Extended Access service is not available.

Regular service hours resume on Tuesday, May 19. Visit hpl.ca for our Virtual Branch.

Published:
Monday, May 11, 2026 - 10:15am
All Branches Closed - Victoria Day, Monday, May 18

All HPL Branches are closed on Monday, May 18. Bookmobile is off the road. Extended Access and Study Hall services are not available. Regular service hours resume on Tuesday, May 19. 

Published:
Monday, May 11, 2026 - 10:15am
Bookmobile Service Modification

Due to Driver availability, Bookmobile has the following schedule modifications for the month of May. We apologize for the inconvenience.

Wednesday, May 13:               

  • Swansea - Cancelled
  • Helen Detwiler - Cancelled
  • Canadian Warplane Heritage Museum - Cancelled

Thursday, May 14:                

  • Rockton - Cancelled
  • Mohawk Gardens - Cancelled
  • Meadowlands - Cancelled

Monday, May 18: All Bookmobile sites closed

Published:
Monday, May 4, 2026 - 12:00pm
Software Maintenance - Victoria Day, Monday, May 18

Due to software maintenance, HPL library's catalogue, online services and library accounts will not be available between 8am and 7pm on Monday, May 18. Thank you for your patience.

Published:
Friday, April 24, 2026 - 9:00am
Central Library: Children's Area Renovation on 2nd Floor

Renovations are currently underway for the 2nd floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience during this time.

Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations

As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.

Published:
Tuesday, February 10, 2026 - 1:00pm

Security Camera Policy

Policy Details:

Collection of Personal Information Using a Security camera coverage System. 

Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity. 

Planning Considerations for Security Cameras

Before deciding if a facility warrants security cameras, the Library will: 

  1. Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility. 
  2. Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.   

Design, Installation and Operation of Security Cameras

When designing a security camera system and installing equipment, the following must be considered: 

  1. Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period. 
  2. The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program. 
  3. Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms). 
  4. Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment. 
  5. The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment. 

Notice of Use of Video Systems 

In order to provide notice to individuals that video is in use:

  1. The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage.  On at least one sign at each location with security camera coverage the following information will include:  
    • The legal authority for the collection of personal information. 
    • The principle purpose(s) for which the personal information is intended to be used.  
    • The title, business address, and telephone number of someone who can answer questions about the collection. 
  2. Additional signs will be used to support awareness of the security camera program. 
  3. The Security Camera Policy will be posted on the Library’s website.