All Bookmobile stops for Saturday April 11th are cancelled due to unforseen circumstances. We apologize for the inconvenience.
Bookmobile Stops Cancelled
Published:
Saturday, April 11, 2026 - 1:30pm
Concession Branch Drop Box Unavailable
The drop box at Concession Branch is closed. Please use [alternate drop box/return your items at the Info Desk].
Published:
Saturday, April 11, 2026 - 12:15pm
Central Library - Filming Nearby April 12-15
Due to filming in the area, there will be production vehicles and various pieces of film equipment located on:
East side of Bay Street between King Street West and York Blvd.
South side King Street East between McNab and Bay Streets
Published:
Friday, April 10, 2026 - 8:30am
Carlisle Branch Accessible Door Out of Order
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
Published:
Thursday, April 9, 2026 - 2:15pm
Turner Park Branch - Study Hall Cancelled, Thursday, April 16
Due to exterior pavement construction, the Study Hall (8pm-Midnight) on Thursday, April 16 is cancelled. Study Hall service resumes on Monday, April 20.
The back parking lot will not be accessible from 10 pm on April 16 to 10 pm on Friday, April 17. Thank you for your understanding.
Published:
Wednesday, April 8, 2026 - 2:30pm
Concession Branch - Renovations, April 7-10
Please note that there is higher than usual noise levels and odors due to renovations taking place this week. Thank you in advance for your patience.
Published:
Tuesday, April 7, 2026 - 2:30am
Mount Hope Branch - Delayed Opening, Monday, May 4
Due to Staff training, Mount Hope Branch will have a delayed opening of 2 pm on Monday, May 4. You may visit Turner Park Branch as the next nearest location for your library needs. Thank you for your patience.
Published:
Friday, March 27, 2026 - 8:00am
Central Library: SAD Therapy Lamp Out of Order
The Seasonal Affective Disorder therapy lamp on the 2nd floor at Central Library is out of order. The estimated time of disruption is unknown at this time. For more locations, please visit Light Therapy Lamps | HPL.
Published:
Monday, March 23, 2026 - 10:00am
Central Library: Children's Area Renovation on 2nd Floor, March 30-April 27
Starting March 30, renovations for the 2nd floor Central Children's Area will begin. Programs will still be offered as scheduled and there will be a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Thank you for your patience during this time.
Published:
Monday, March 23, 2026 - 9:00am
Bookmobile Service Modifications
Due to driver availability, Bookmobile is off the road for the following. We apologize for the inconvenience.
Wednesday, April 15
- Swansea 10:00-10:30 am - Cancelled
- Helen Detwiler 11am-Noon - Cancelled
- Warplane Museum 3-4 pm - Cancelled
Thursday, April 16
- Rockton 10:30-11:30 am - Cancelled
- Mohawk Gardens 2:30-3 pm - Cancelled
- Meadowlands 3:30-4 pm - Cancelled
Tuesday, April 21
- Greencedar 5:30pm-6:30pm (instead of 4-5pm)
- Mountview 5:30-6:30 pm - Cancelled
Friday, April 24
- Winona 11 am-Noon - Cancelled
- Maplewood 2:30-4 pm - Cancelled
Tuesday, April 28
- McMaster 3:30-4:30 pm - Cancelled
Wednesday, April 29
- Swansea 10-10:30 am - Cancelled
- Helen Detwiler 11 am-Noon - Cancelled
- Warplane Museum 3-4 pm - Cancelled
Published:
Monday, March 16, 2026 - 10:15am
Central Library - New Library Card Check-in Process
Starting Monday, March 16, adults 18+ are required to show their Library card to access Central Library. This is a temporary measure to ensure safety for all. Thank you for your patience in advance.
Published:
Friday, March 13, 2026 - 5:45pm
Valley Park Community Centre Closure
From March 23 until April 12, Valley Park Community Centre will be closed for renovations, reopening April 13. Pool and changerooms will remain closed until early summer 2026.
Valley Park Branch will remain open during the renovations for your library needs.
Published:
Friday, February 27, 2026 - 11:00am
Concession Branch: Renovations
As of Monday, March 2, Concession Branch's Living Room and Makerspace areas are closed. (The next nearest Makerspaces are Sherwood and Terryberry Branches.) Seating may be limited at times. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Carlisle Branch Accessible Washroom Out of Order
The accessible washroom at Carlisle Branch is not working. We aim to get it fixed quickly.
Published:
Tuesday, January 27, 2026 - 12:30pm
Security Camera Policy
Policy Details:
Collection of Personal Information Using a Security camera coverage System.
Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity.
Planning Considerations for Security Cameras
Before deciding if a facility warrants security cameras, the Library will:
- Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility.
- Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.
Design, Installation and Operation of Security Cameras
When designing a security camera system and installing equipment, the following must be considered:
- Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period.
- The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program.
- Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms).
- Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment.
- The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment.
Notice of Use of Video Systems
In order to provide notice to individuals that video is in use:
- The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage. On at least one sign at each location with security camera coverage the following information will include:
- The legal authority for the collection of personal information.
- The principle purpose(s) for which the personal information is intended to be used.
- The title, business address, and telephone number of someone who can answer questions about the collection.
- Additional signs will be used to support awareness of the security camera program.
- The Security Camera Policy will be posted on the Library’s website.
