Starting Monday, March 16, adults 18+ are required to show their Library card to access Central Library. This is a temporary measure to ensure safety for all. Thank you for your patience in advance.
Central Library - New Library Card Check-in Process
Published:
Friday, March 13, 2026 - 5:45pm
Central Library - Fourth Floor Closure, March 18
The 4th Floor will be closed on Wednesday, March 18, 11:30 am-2:30 pm for a Magic Show. Makerspace and Newcomer Learning Centre will remain open. Study and work spaces, including Study Pods, are available on Floors 2-3. Thank you for your patience.
Published:
Thursday, March 12, 2026 - 8:00am
Central Library - Fourth Floor Closure, March 21
The 4th Floor will be closed on Saturday, March 21, 9 am-4 pm, for a March Break event, SciFUN Day. Makerspace and Newcomer Learning Centre will remain open. Study and work spaces, including Study Pods, are available on Floors 2-3. Thank you for your patience.
Published:
Thursday, March 12, 2026 - 8:00am
Concession Branch Children's Area Reduced Service
A Children's area activity table, including the children's computers at Concession Branch are unavailable due to a facility issue. We aim to fix them as soon as possible.
Published:
Monday, March 9, 2026 - 11:30am
Bookmobile Service Modifications
With the recent closure of Six Nations Public Library, HPL's Bookmobile will change its bi-weekly visits to weekly starting Friday, March 13.
Starting Tuesday, March 17, Court at Rushdale moves to bi-weekly on Tuesdays (10:30am-11am), instead of Fridays.
Published:
Friday, March 6, 2026 - 1:45pm
HPL Telephone Main Line Roll Back
HPL's original phone number is back in service. Please call 905-546-3200. The 289-779-7588 number, created due to the 2024 cybersecurity incident, is also working.
Published:
Friday, March 6, 2026 - 9:15am
Valley Park Community Centre Closure
From March 23 until April 12, Valley Park Community Centre will be closed for renovations, reopening April 13. Pool and changerooms will remain closed until early summer 2026.
Valley Park Branch will remain open during the renovations for your library needs.
Published:
Friday, February 27, 2026 - 11:00am
Concession Branch: Renovations
As of Monday, March 2, Concession Branch's Living Room and Makerspace areas are closed. (The next nearest Makerspaces are Sherwood and Terryberry Branches.) Seating may be limited at times. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Central Library - Living Room Renovation Preparation
Starting Tuesday February 10, the First Floor Living Room is closed due to renovation preparations. Study and work spaces are available on Floors 2-4. Thank you for your patience.
Published:
Friday, February 6, 2026 - 9:00am
Carlisle Branch Accessible Washroom Out of Order
The accessible washroom at Carlisle Branch is not working. We aim to get it fixed quickly.
Published:
Tuesday, January 27, 2026 - 12:30pm
Security Camera Policy
Policy Details:
Collection of Personal Information Using a Security camera coverage System.
Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity.
Planning Considerations for Security Cameras
Before deciding if a facility warrants security cameras, the Library will:
- Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility.
- Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.
Design, Installation and Operation of Security Cameras
When designing a security camera system and installing equipment, the following must be considered:
- Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period.
- The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program.
- Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms).
- Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment.
- The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment.
Notice of Use of Video Systems
In order to provide notice to individuals that video is in use:
- The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage. On at least one sign at each location with security camera coverage the following information will include:
- The legal authority for the collection of personal information.
- The principle purpose(s) for which the personal information is intended to be used.
- The title, business address, and telephone number of someone who can answer questions about the collection.
- Additional signs will be used to support awareness of the security camera program.
- The Security Camera Policy will be posted on the Library’s website.
