All Branches Closed Sunday December 21

All branches close on Sunday, December 21, 2025. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed for Christmas and Boxing Day

All branches close on December 25 and 26 for Christmas and Boxing Day. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed Sunday December 28

All branches close on Sunday, December 28, 2025. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed for New Years Day

All branches close on Thursday January 1 for New Years Day. This includes branches with Extended Access.

All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
Printing Unavailable at Westdale Branch

Printing is not working at Westdale Branch. We aim to fix it as soon as possible.

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Published:
Wednesday, December 10, 2025 - 10:30am
Study Halls - Holiday Break

Study Halls will be paused from Friday, December 19, and resume on Monday, January 5, 2026.

www.hpl.ca/study-halls

All Branches and Bookmobile Stops
Published:
Tuesday, December 9, 2025 - 9:15am
Telephone Service - Technical Issues

Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Monday, December 8, 2025 - 7:30pm
Replacement and Damage Fees

Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items. 

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm

Security Camera Policy

Policy Details:

Collection of Personal Information Using a Security camera coverage System. 

Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity. 

Planning Considerations for Security Cameras

Before deciding if a facility warrants security cameras, the Library will: 

  1. Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility. 
  2. Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.   

Design, Installation and Operation of Security Cameras

When designing a security camera system and installing equipment, the following must be considered: 

  1. Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period. 
  2. The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program. 
  3. Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms). 
  4. Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment. 
  5. The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment. 

Notice of Use of Video Systems 

In order to provide notice to individuals that video is in use:

  1. The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage.  On at least one sign at each location with security camera coverage the following information will include:  
    • The legal authority for the collection of personal information. 
    • The principle purpose(s) for which the personal information is intended to be used.  
    • The title, business address, and telephone number of someone who can answer questions about the collection. 
  2. Additional signs will be used to support awareness of the security camera program. 
  3. The Security Camera Policy will be posted on the Library’s website.