Magazine and ILLO Delay
Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.
City IT Planned Maintenance
A City IT systems update is scheduled for early Saturday morning. This will impact access to HPL's network and some applications. This update will improve overall network capacity, performance, resiliency, reliability and is the foundation for future network updates. Thank you for your patience.
3D Printing Not Available On Sundays
Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.
Early Closure - All HPL Branches, Friday, November 22
Due to a special event, all HPL branches will close at 4 pm on Friday, November 22.
Central Library's 4th Floor will be closed all day except for the Newcomer Learning Centre and Makerspace which will be open until 4 pm.
Regular service hours resume on Saturday, November 23.
Thank you for your understanding.
Delayed Branch Openings
Due to Staff training, the following branches have delayed openings of 10 am on:
Tuesday, November 19: Concession
Wednesday, November 20: Ancaster (2 pm opening)
Thursday, November 21: Valley Park
Please visit nearby branches for your library needs. www.hpl.ca/hours
Kenilworth Branch - Roof Repairs
From November 11 to 29, the parking lot may not be available at certain times of the day due to repair maintenance. There may also be some noise disruptions in the branch. Thank you for your understanding.
Key Reports
Strategic Plans and Annual Report on Goals Archive
- 2023-2026 Strategic Plan
- 2021 Letter from the Library Board
- 2021 Multiyear Business Plan
- 2021 Midyear Progress Report
- 2018-2021 Strategic Priorities
- Approved Goals for 2020
- Final Report on 2020 Goals
- Final Report on 2019 Goals
- Final Report on 2018 Goals
- 2012-2016 Strategic Priorities
- Report on Accomplishments 2012-2016 Strategic Plan
Pandemic Plan
- Special Message from Board Chair and Chief Librarian to Members on Service Changes- Effective January 4, 2022.
- HPL COVID Response Plan - March 2022
- HPL COVID Response Plan - January 2022
- HPL COVID Response Plan - November 2021
- HPL COVID Response Plan - October 2021
- HPL COVID Response Plan - September 2021
- HPL COVID Response Plan - June 2021
- HPL COVID Response Plan - May 2021
- HPL COVID Response Plan - April 2021
- HPL COVID Response Plan - March 2021
- HPL Grey Lockdown Plan - December 2020
- HPL COVID-19 Response - December 2020
- HPL Pandemic Service Continuity Plan
- HPL Phased Reopening Plan – June 2020